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Training & Support

LoislawConnect Training Information

LoislawConnect is a comprehensive and easy-to-use online legal research service with an impressive array of products including full Federal and State case and statute databases plus a number of treatise libraries.

We offer learning and training opportunities for our customers in several formats to match your needs:

Option 1: Use the built-in ‘Help’ command to find answers to any questions you might have within our recorded video and/or the user manual.

Option 2: Contact our support/research assistance team and speak to one of our product experts- Call 1-877-471-5632 or e-mail supportservices@loislaw.com , Monday-Friday 3:00am - 10:00pm CST and one of our product experts will get back to you within 24 hours

Option 3: Attend complimentary over-the-phone, instructor-led training, conducted by a Legal Training Specialist. Some benefits of signing up for our free customer training include:

  • Our Legal Training Specialists aren't just product experts - they’re also attorneys! They understand your world and your workflow
  • Classes are offered at various times to try to meet the needs of your busy schedule - But if you can’t find a class that works for you - you can call your rep to set something up
  • Training is unlimited - attend as many times as you want, or sign people up from your firm for multiple training sessions.
  • Our Legal Training Specialists aren't just product experts - they’re also attorneys! They understand your world and your workflow
  • Each training is tailored to your specific needs - just give your sales rep all the information you want covered and we’ll take care of the rest.
  • Signing up is easy - click the link for the desired course below, find the date/time that works for you, click the corresponding ‘Click here to Register’ button, and follow the prompts:
  • Introductory Training for LoislawConnect (1 hour) - This session is limited to a single registrant to allow for personalized training. Geared for new users to introduce them to their subscription content and LoislawConnect’s impressive features and functionality. Trainings are designed to have participants hands-on to their own computer, logged in to their LoislawConnect subscription, while being guided by Trainer and getting feedback along the way! Register here.
  • LoislawConnect Overview (30 min) - This session allows up to 25 registrants. The Trainer provides a brief presentation of recent enhancements and answers participant questions afterwards. Register here.

Customer Support

Technical Support
Monday-Friday
3:00am - 10:00pm CST
Phone: 1-877-471-5632
Fax: 866-887-5232
supportservices@loislaw.com

Accounting/Billing Inquiries
Monday–Friday
8:30am - 5:00pm CST
Phone: 1-866-529-6600
Fax: 479.471.5635
info@loislaw.com